Loudoun Water | LW Connect

Registration

Account Information

Account Number on your Bill (Required)

Last 4 digits of the account holder's Social Security Number or FEIN (Required)

Service Address Zip Code (Required)

Primary Phone Number

Registration

Terms of Use

I have read and agree to the Terms of Use

Registration

Login Information

Create Your User ID (Required)

Email (Required)

Confirm Email (Required)

Password (Required)

Confirm Password (Required)

Security Question 1 (Required)

Security Answer 1 (Required)

Security Question 2 (Required)

Security Answer 2 (Required)

Security Question 3 (Required)

Security Answer 3 (Required)

User ID Requirements:

Must be at least 5 characters
Can contain a combination of alphanumeric characters.
Special characters, such @, #, $, &, etc. cannot be used.
User IDs are not case-sensitive.
User IDs cannot be changed

Password Requirements:

Must be a minimum of 7 characters.
Must include at least 1 number.
Passwords are case sensitive.
Passwords cannot be your User ID.

Registration

eBilling Enrollment

Enroll In eBilling (Select Yes or No)

Yes, Enroll in eBilling

No, thank you

When you enroll in the eBilling program, you will no longer receive paper bills in the mail. Each billing cycle, you will receive an email notification when your bill is ready to review. You can view and print your billing statement once you are logged in to your LW Connect account.

I would like Loudoun Water to keep me informed on service related updates or other relevant information.

Auto Debit Enrollment

Enroll in Auto Debit (Select Yes or No)

Yes, Enroll in Auto Debit

No, thank you

Auto Debit allows you to set up recurring payments directly from your checking or savings account.

We will generally begin processing your Auto Debit payment 1-2 days before your due date, but the amount due will not be debited from your account until the actual invoice due date.

Name on Account

Routing Number

Bank Account Number

Confirm Bank Account Number

Account Type

Checking

Savings

I authorize Loudoun Water to automatically draft payment from my bank account on the invoice due date.

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For your security, there is one more step to complete.
We have sent a welcome email with instructions to complete your first time login to . To complete the registration process and validate your user account, you must click the link in your welcome email. If you do not receive your welcome email, please check your spam folder. It may be necessary to add donotreply@loudounwater.org to your safe sender list to ensure you receive future email messages. If you are unable to gain access to the site, please contact LW Connect Technical Support at 571-581-6529 Monday through Friday from 8am to 5pm.

Registration

Account Information

Why is my SSN required?

Registration

Terms of Use

Registration

Login Information

User ID Requirements:

Password Requirements:

Registration

eBilling Enrollment

Auto Debit Enrollment

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